How can I cancel my Tembo subscription?

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  2. Payments and Subscriptions
  3. How can I cancel my Tembo subscription?

You can cancel your Tembo Plus or Premium subscription at any time. The exact steps depend on which platform you used to create your subscription.

Apple App Store (iOS)

If you subscribed through the Apple App Store:

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your name at the top, then select Subscriptions.
  3. Find Tembo in your list of active subscriptions.
  4. Tap on Tembo, then select Cancel Subscription.
  5. Confirm the cancellation when prompted.

Alternatively, you can manage your subscription directly from the Tembo app by tapping the "Subscribe" button at the bottom of the screen, then selecting "Manage Subscription" to be redirected to your Apple ID subscription settings.

Google Play Store (Android)

If you subscribed through the Google Play Store:

  1. Open the Tembo app on your Android device.
  2. Tap the "Subscribe" button at the bottom of the screen.
  3. On the subscription screen, swipe between the Plus and Premium tiers if needed.
  4. If you're currently subscribed, you'll see a "Manage Subscription" button at the bottom.
  5. Tap this button to be redirected to the Google Play Store.
  6. In the Google Play Store, select Cancel Subscription and confirm.

Important Information

When you cancel your subscription, you'll continue to have access to all premium features until the end of your current billing period. You won't be charged again after the current period ends, and your subscription will automatically revert to the free tier.

If you encounter any issues canceling your subscription or need additional assistance, please contact our support team.